To provide customers with enhanced and superior banking services, we will conduct system upgrade from 3 pm on 20 September 2025 to 3 pm on 21 September 2025. Banking services will be affected during this period, and certain services will commence suspending operations before the system upgrade. For details, please refer to the "System Enhancement Schedule". Customers are advised to make necessary arrangements in advance for required services. We apologize for any inconvenience caused.

We will resume Internet Banking Services with a new design starting from 3 pm on 21 September 2025. Customers are invited to visit our Bank’s website at www.hk.bankcomm.com and log in to experience the upgraded online financial services. For enquiries, please contact our Customer Services Hotline at 223 95559.

Customers should login the Internet Banking Services with User Name and Password only. The Bank will not ask you to provide your account/credit card information nor enter any numbers displayed on the webpage into your Security Device. Customers are recommended to install anti-virus software and update its version regularly. For enquiries, please contact our Customer Services Hotline at 223 95559.

The Bank will never ask for your Internet Banking login information through hyperlinks embedded in emails or SMS messages. Do not download or install any unknown software or suspicious application on your mobile phone or computer. Please safeguard your Internet Banking login information properly and never disclose your username, password and one-time password to any other person.

When you leave your computer unattended after logging in, please remember to logout immediately to protect your account against unauthorized access by a third party. The Internet Banking Services is subjected to the aforesaid risk. The Bank will not be liable to any loss caused by customers who failed to take precaution against the aforesaid risk.

(852) 223 95559 (After language selection, main menu press 7)